Who we are
Buff-A-Pup Wash (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website, make a purchase (in-person or online), or become a member of our services.
Information We Collect
We collect personal information from you in the following ways:
– When You Sign Up for any Form or Make a Purchase
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Name
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Email address
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Phone number
- Location (Residential or Business)
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Billing and shipping address
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Credit/debit card or other payment information (processed via Stripe or Square)
– When You Use Our Website or Contact Us
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IP address
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Browser type and device information
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Any information you voluntarily provide through forms, contact messages, or surveys
How We Use Your Information
We use your information to:
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Process and manage purchases and memberships
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Send payment confirmations and membership updates
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Respond to customer service inquiries
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Send promotional emails and offers (you may opt out at any time)
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Improve our website, services, and customer experience
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Ensure secure transactions through our payment partners (Stripe and Square)
Payment Processing
We use Stripe and Square to process all online transactions securely. Buff-A-Pup Wash does not store your full credit card information. Stripe and Square handle sensitive payment data in accordance with their strict security standards and PCI compliance.
Sharing of Information
We do not sell or rent your personal information.
We only share your data with:
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Trusted service providers (e.g., payment processors like Stripe, Square, and email marketing platforms)
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Government or law enforcement, when legally required
Data Retention
We retain your information only as long as necessary to:
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Fulfill the purposes outlined in this policy
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Comply with legal obligations
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Maintain accurate business and financial records
Your Rights and Choices
You have the right to:
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Access, update, or delete your personal information
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Opt out of marketing emails at any time by clicking “unsubscribe”
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Contact us with questions about your data
To request access or changes to your data, email us at: info@buffapupwash.com.
Security
We take your privacy seriously and use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect information from minors. If we learn we have collected data from a child under 13, we will delete it immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
info@buffapupwash.com
Buff-A-Pup Wash
4601, Suite C, Hwy 31, Calera, AL 35040